Sales Advisor (m/f/d)
We are looking for an Sales Advisor.
Now in our third decade of operation, KW Automotive UK offers customers the largest coilover suspension product portfolio on the market. Our Kent office contains R&D, assembly, training and warehouse facilities, and we also develop high-tech racing solutions for national and international motorsport teams and series. We also oversee UK distribution of ST Suspension and BBS Wheels.
We are looking for a dynamic and self-motivated Sales Advisor to join our team. Based in our office near Rochester, you will be primarily responsible for overseeing order processing: dealing with incoming requests, managing order preparation and overseeing despatch. You’ll also be supported by our technical team to explain our products and to troubleshoot technical issues where necessary.
Communication skills are key: we pride ourselves on delivering exemplary customer service, and you will be keeping customers up to date on the status of their orders and stock availability. Accuracy and attention to detail will be your core targets.
The role would be ideal for someone who is interested in the automotive and aftermarket performance industry: there is the opportunity for the role to evolve in a more technical direction as the company continues to expand.
Overview:
- Full-time role, office-based
Responsibilities include:
- Customer liaison via phone and email
- Order processing and management
- Handling customer technical enquiries
- Managing relations with our UK dealer network
- Assisting in dealer training to update our dealer network with our exciting and new products
Required skills and qualifications:
- Excellent written and verbal communication
- Great team working skills
- Ability to work without supervision
- Excellent time management skills
- Competent IT skills (Office 365 essential, familiarity with Sage would be an advantage, but training will be available)
- Own transport essential
- Minimum qualification requirements: Maths and English (GCSE/O Level) – Grade C/4
Salary and terms:
- We’re offering a competitive salary. However, the salary is negotiable depending on experience.
- The role comes with several benefits, including 20 days holiday and a company pension scheme.
- Standard working hours are 09:00-17:30 Monday to Friday, excluding Bank Holidays.
- There may also be infrequent weekend work required to support shows or exhibitions.
If you would like to be considered for this exciting opportunity, please apply with your full CV and covering letter to info@kwautomotive.co.uk